Last review date: May 31, 2024
1.-Object
The website https://hotelboutiquequintaesencia.com/ is the corporate website of Hotel Boutique Quinta Esencia, located in Toledo, Spain. Users can find information about the hotel's services and professional activities, as well as book rooms or related services. This Legal Notice provides the conditions for browsing the aforementioned site (hereinafter, the website). Mere access to the website implies knowledge and acceptance of this Legal Notice.
Browsing this Website confers upon the user the status of User of the site, which implies acceptance of the same at the time of access. The Website Owner recommends that the user read and accept the terms and conditions carefully. Users should refrain from doing so if they do not agree with them. Users are aware and accept that use of and browsing this Website is, in all cases, under their sole and exclusive responsibility.
The Owner reserves the right to modify this legal notice to adapt it to new legislation or case law. In such cases, the Owner will announce the changes on this page with reasonable notice before their implementation. In each case, the relationship with users will be governed by the rules in force at the time the website is accessed. For all purposes, the validity of the document can be verified in the header.
If it is necessary for the User of this Website to provide their personal data, they will be processed under the conditions described in the Privacy Policy. To this end, the Owner Entity may automatically process personal data in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights. You can consult the aforementioned Privacy Policy posted on this website.
Likewise, by clicking the accept button in the cookie notice on this Website, the User consents to the use of cookies under the conditions described in the Cookie Policy.
This Legal Notice applies only to the information contained on this Website. Under no circumstances shall it apply to content contained on third-party websites linked from this Website.
The Owner reserves the right to deny or withdraw access to this website and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with the provisions of this legal notice.
2.-Ownership
Below, we provide general information to comply with Law 34/2002 (Article 10) on Information Society Services and Electronic Commerce (LSSICE).
Restoledo SL (hereinafter, the Owner or the Owner Entity) is the Owner of the domain name https://hotelboutiquequintaesencia.com/, a company registered in the Mercantile Registry of Toledo, Volume 1176, folio 33, page TO-19154, with registered office at Calle Reyes Católicos 5, 45002, Toledo, and CIF: B45531746.
This website is the portal for the Quinta Esencia Boutique Hotel (Toledo, Spain). From here you can view hotel information, make reservations, or contact us.
3.-Means of Contact
The Owner Entity makes the following means of contact available to all interested parties:
Contact numbers: +34925222100
Email: anfitriones@hotelboutiquequintaesencia.com
Hotel location: Calle Juan Labrador, 9 Toledo (Spain)
4.-Intellectual property
The Owner Entity owns all intellectual property rights to this Website, as well as all elements contained therein (including, but not limited to, images, sound, audio, video, software or text; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), or failing that, has the corresponding permission or permissions from the legitimate owners. All intellectual property rights of the Website, including those mentioned above and the Website itself as a whole, belong to the Owner Entity and/or their respective authors, who have the appropriate permissions for use, and who reserves the right to modify and/or delete the contents of the site without prior notice. Pursuant to current intellectual property regulations, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, are expressly prohibited without the authorization of the Owner Entity. All elements comprising the Website are protected as copyright by intellectual property laws. Access to or browsing of this page does not, under any circumstances, imply the transfer of said copyright to the interested party. You may view the elements of the Website and even print, copy, and store them on your computer's hard drive or any other physical medium, provided that this is solely and exclusively for your personal and private use. It is prohibited to delete, circumvent, or manipulate the technical protection devices or any information mechanisms that the content may contain. Users of this Website undertake to respect the aforementioned rights and to avoid any action that could harm them. The Owner Entity reserves the right to exercise any legal means or actions available to it in defense of its legitimate intellectual and industrial property rights.
5.-Industrial property
The registered trademarks or distinctive signs appearing on the Website are the industrial property of their legitimate owners. Any use of them without their prior permission is prohibited. Access to the Website does not confer on the Owner any rights over them. For all purposes, they are subject to national trademark regulations.
6.-Navigation and Responsibility
The Owner Entity cannot guarantee the proper functioning of the Website under any circumstances; however, it will always ensure that it functions appropriately. The Owner Entity is not responsible for errors on the Website, nor for the malfunction or liability of the linked content. Such linked content may occasionally offer products and services. The mere link on this Website does not constitute an invitation to purchase them. The Owner Entity does not exercise any control over such sites and content external to the Website. Therefore, the website only contains general information about the products and/or services provided by the Owner Entity; it is also not responsible for any content that the User may have posted. The links or third-party content that appears on this website are intended to provide further information, facilitate the search for information, content and services on the Internet or offer another point of view (without being considered in any case a suggestion, recommendation or invitation to visit them), but their inclusion does not imply acceptance of the content or the association of the Owner Entity with those responsible for them, and therefore all liability that said content may cause is rejected.
In general, the Owner Entity is not responsible for any breach of any applicable law by the user when accessing this Website, including any misuse of the information contained therein. In particular, the Owner Entity is not responsible for viruses originating from telematic transmissions infiltrated by third parties (without being exhaustive, word processor macros, Java applets, Active X programs and any other programs containing malicious code), generated for the purpose of obtaining negative results in relation to this Website, and for which we decline all responsibility. The Owner Entity does not guarantee continued access, nor the correct display, download or usefulness of the elements and information contained on this website, which may be prevented, hindered or interrupted by factors or circumstances beyond its control. It may also interrupt the service or immediately terminate the relationship with the User if it detects that use of this website or any of the services offered therein is contrary to this legal notice.
In general, the Owner Entity is not responsible for damages, losses, claims or expenses caused by interference, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond the control of the Owner Entity, illegitimate interference through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other, improper or inappropriate abuse of this website, security or navigation errors caused by a malfunction of the browser or by the use of outdated versions of the browser. The Owner Entity reserves the right to remove, in whole or in part, any content or information present on this website.
In general, the user undertakes to make appropriate and lawful use of the website as well as its contents and services, in accordance with the applicable legislation at all times, this legal notice of the website, generally accepted morality and good customs and public order, and must therefore refrain from unauthorized or fraudulent use, accessing or attempting to access resources or restricted areas of the website if they exist - for example, protected by access passwords - without complying with the conditions required for such access, causing damage to the physical or logical systems of the website, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of the company, its suppliers or third parties, attempting to access, use and/or manipulate the data of the company, third-party suppliers and other users, reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the contents, unless you have the express authorization of the owner of the corresponding rights or it is legally permitted, delete, hide or manipulate the notes on intellectual or industrial property rights and other identifying data of the rights of the company or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted in the contents or attempt to obtain personal data other than those you are authorized to know, using for this purpose illicit or fraudulent means or procedures or that may cause any type of damage (viruses, Trojans, etc.)
7.- Illegality of Contents
You can report the illegality of the contents of this website and request their removal or blocking by sending a request to the following address: Plaza Horno Magdalena s/n, 45001, Toledo or by email to anfitriones@hotelboutiquequintaesencia.com
In particular, if the user believes that there is any content on the website that could be likely to affect or violate national or international legislation, third-party rights, or morality and public order, please notify us immediately. Pursuant to Law 34/2002, the owner may only be liable for such content when, having actual knowledge of its illegality or that it harms the property or interests of a third party, the owner fails to remove or block the relevant content.
8.- Recipients of the content. Special mention to minors
The content of this Website is intended for adults. Parents or guardians are responsible for assisting minors in browsing this Website, enabling, if necessary, the necessary mechanisms to prevent them from accessing this Website. For all purposes, parents or guardians will be considered responsible for the actions of minors in their care. However, this entity may establish electronic age verification mechanisms to verify these matters.
9.- Free character
The content offered on this Website is provided free of charge. However, booking rooms or services may incur a fee, which will be calculated during the booking process.
10.- Hyperlinks
The links provided throughout this Website are provided as a complement to the information published on it. The Owner exercises no control over those responsible for such content outside of this Website. The Owner assumes no responsibility for the content of any link belonging to a third-party Website, nor does it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, or constitutionality of any material or information contained in any such hyperlinks or other Internet sites.
Permission is required to reproduce this website in any manner or form on third-party platforms (for example, by framing). If the entity, user, or website that correctly links to the Owner's website from its page wishes to include content from this website on its website, it must first obtain express written permission from the Owner.
11.- Emails
We strive for maximum transparency in our communications with customers. Regarding the emails we may send you, and to ensure reliable communication, we recommend that if you receive unsolicited emails from this entity, you never share your personal information. Identify fake emails, report phishing attempts through any of the contact methods provided, and finally, let us know. This entity will never contact you by email to ask you to reveal or verify information.
12. Truthfulness of the information.
All information provided by the User must be truthful. To this end, the User guarantees the authenticity of the data provided through the forms for subscribing to the Services. The User shall be responsible for keeping all information provided to Restoledo SL constantly updated so that it reflects their actual situation at all times. In any case, the User shall be solely responsible for any false or inaccurate statements made and for any damages caused to the provider or third parties.
13. Correct use.
The User agrees to use this website in accordance with the Law and this Legal Notice, as well as with morality and good practices. To this end, the User shall refrain from using the website for illegal or prohibited purposes, purposes that harm the rights and interests of third parties, or that in any way may damage, render useless, overload, deteriorate, or impede the normal use of computer equipment or documents, files, and all types of content stored on any of the provider's computer equipment.
In particular, and by way of example but not limited to, it undertakes not to transmit, distribute or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:
- Is contrary to, disregards or violates the fundamental rights and public freedoms recognized by the Constitution, international treaties and other current regulations;
- Induce, incite or promote criminal, degrading, defamatory, violent or, in general, contrary to law, morality and public order actions;
- Induce, incite or promote discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;
- Is contrary to the right to honor, personal or family privacy or the image of persons;
- In any way harms the credibility of the provider or third parties; and
- Constitutes illicit, misleading or unfair advertising.
14.- Applicable legislation and competent courts
The terms and conditions of the Website are, for all purposes, subject to the jurisdiction of the Spanish courts. If any clause included in these general conditions is declared totally or partially null or void, this declaration will only affect that clause or part of it so declared. The entire contracting process for the services offered herein is governed by Spanish and/or European regulations. To the extent that the user of the website is considered a consumer, they shall in all cases be subject to the courts of their domicile.
15.- General Contract Conditions in relation to room reservations
15.1.- Object
The following is the contractual document that will govern the contracting of services through this Website. Acceptance of this document implies that the user:
- You have read, understand and comprehend what is stated here.
- That is a person with sufficient capacity to contract.
- That assumes all the obligations set forth herein.
These terms and conditions will be valid for an indefinite period and will apply to all purchases made through the website.
These General Terms and Conditions, together with any Specific Terms and Conditions that may be established, are intended to provide the user with the necessary information and regulate the commercial relations that arise between the Owner of this Website and its users. Browsing, registering, using and/or purchasing any of the website's products implies the User's unreserved acceptance of each and every one of these General Terms and Conditions that may govern the acquisition of goods and/or the provision of services, as well as any Specific Terms and Conditions, if applicable.
The Owner Entity may modify these General Terms and Conditions at any time and without prior notice by publishing such modifications on the website so that Users may be aware of them. Such modifications will not affect any goods or promotions purchased by the User prior to the modification.
Mere access implies knowledge and acceptance of these General Conditions. This Legal Notice must be understood in conjunction with the corresponding Privacy Policy and Cookie Policy.
Browsing the Website confers upon the user the status of Site User, which implies acceptance of these General Conditions in the version published at the time of access. Therefore, the Owner Entity recommends that they be read carefully and accepted, and that the User should refrain from doing so if they do not agree with them. The User is aware and accepts that use and browsing of the Website is, in all cases, under their sole and exclusive responsibility. The Owner Entity may modify the conditions set forth herein at any time, with due notice.
This Legal Notice applies solely to information collected exclusively on the Website. Under no circumstances shall it apply to content collected on third-party websites.
Booking a room necessarily implies full acceptance of all the terms and conditions detailed herein. In compliance with current legislation, the Owner guarantees the storage and reproduction of these conditions. You should be aware that the use of the reservation services included in this website constitutes a contract between the parties, with the user fully and unreservedly accepting each and every one of the general terms and conditions explained in this document.
If it is necessary for the User of this Website to provide their personal data, they will be processed under the conditions described in the Privacy Policy.
Likewise, by simply visiting this Website, the User consents to the use of cookies under the conditions described in the Cookie Policy.
15.2.- Payment methods and additional costs
Booking rooms through the website does not require advance payment; the full amount must be paid upon check-in. A credit card will be requested as a guarantee of payment; no charges will be made to the card provided.
The use of these payment methods necessarily implies that you guarantee that you are fully authorized to use the corresponding credit or debit card, if you choose this payment method.
However, the Owner reserves the right to pre-authorize your credit card prior to your arrival date. A valid credit card is required to guarantee your reservation. The Owner reserves the right to cancel your reservation if the credit card is not valid.
We reserve the right to change payment methods, including creating new ones or eliminating existing ones.
The amount of this reservation will not be charged to your credit card (payment must be made directly at the hotel on the day of arrival) except for non-refundable rates or if otherwise indicated in the rate conditions. In the event of a no-show, a fee will be applied according to the rate's cancellation policy.
15.3.- About price and taxes.
All prices listed include VAT.
The price of each product is indicated in Euros.
In compliance with Law 3/2014, a physical invoice will be issued.
Check-in and check-out times: As a general rule, and unless otherwise expressly agreed with the establishment, rooms may be used from 2:00 p.m. on the day of arrival and must be vacated by 12:00 p.m. on the day of departure.
15.4.- How to make a reservation
Select a date and click "Book." You will be taken to our booking page. Select the option that best suits your needs from the available options. Click "Select." A simple form will appear for you to enter your personal information. Check the boxes to accept the terms and conditions and, if applicable, subscribe to our newsletter. Enter your credit card details. Various options will be displayed. Click "Confirm Reservation." You will receive a confirmation email.
15.5.- Specific booking conditions
As shown in the booking process, there may be specific conditions that will be disclosed during the process, particularly those related to the cancellation policy.
15.6.- Acknowledgment of Receipt
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce, the Owner informs the user that it will archive the electronic documents generated through contractual transactions, making them inaccessible to other users.
15.7.- Availability
You can check room availability at the time of booking, as indicated in the reservation process. You will receive a confirmation email in all cases.
15.8.- Refund/Cancellation Regime
As shown in the document prior to entering personal information, click the "Cancellation/Payment" link. This link details the cancellation conditions. If you cancel your reservation after 12:00 noon the day before arrival or if you fail to show up, we will charge one night's stay to your credit card and cancel the reservation. For reservations of more than 5 rooms, a security deposit will be required and a different cancellation policy will apply. We will contact you.
15.9.- Other obligations of the Owner Entity
Once the Owner verifies that the information has been completed and that the credit card provided as a guarantee is valid, the reservation will be processed, provided this Legal Notice is accepted. Before confirming the purchase, the Owner will inform the User of these Terms and Conditions, in compliance with current legislation. Once the contract has been finalized, the Owner will confirm receipt of acceptance by one of the following means:
-By means of an acknowledgment of receipt by email or other equivalent means of electronic communication, to the address indicated by the User within 24 hours of receiving the acceptance;
-Through a confirmation equivalent to that used in the contracting procedure, as soon as the User has completed such procedure, provided that the confirmation can be archived by its recipient.
The Owner Entity will not be obliged to confirm receipt of the acceptance when both contracting parties so agree and neither is considered a final consumer, or when the contract was concluded exclusively through the exchange of email or other equivalent means of electronic communication and such means were not used for the sole purpose of evading the obligation to provide documentary confirmation of the contract entered into.
15.10.- Other obligations of the User
The User undertakes at all times to provide truthful information regarding the data requested in the reservation forms and to keep them updated at all times. The User undertakes to accept all the provisions and conditions contained in this Legal Notice, or in other specific ones, understanding that they reflect the best possible service for the type of activity carried out by the Owner Entity.
15.11.- Generalities
The Owner Entity will pursue any breach of these General Conditions, as well as any improper use of the Website, by exercising all legal remedies.
15.12.- Reservation of the right of exclusion
In any case, the Owner Entity reserves the right to deny or withdraw access to this Website and/or the services offered to those users who fail to comply with these General Conditions.
15.13.- Termination of the contract
This contract will be terminated when both parties fulfill the obligations they undertake herein, as well as in other legally provided cases.
15.14.- Invalidity and partial nullity
If any of the provisions of these General Conditions are deemed invalid or unenforceable, such invalidity or unenforceability shall not affect the remaining provisions, which shall remain in full force and effect.
15.15.- Applicable legislation and competent courts
The terms and conditions of the Website are, for all purposes, subject to the courts of the customer's domicile. The entire contracting process for our products is governed by Spanish and/or European regulations.
15.16 Passports and visas
All travelers, without exception (including children), must carry valid personal and family documentation, whether passport or national identity card, in accordance with current legislation. When travel requires it, they will be responsible for obtaining visas, passports, vaccination certificates, etc. Minors under 18 years of age must carry written permission signed by their parents or guardians, in case it may be requested by any authority. Should any authority refuse to grant a visa for reasons specific to the traveler, or should entry into the country be denied due to a lack of the required documentation, or due to a defect in the required documentation, or due to not carrying it, the hotel declines all liability for such incidents. Any costs incurred will be borne by the traveler, and the conditions and rules established for such cases will apply in these circumstances.
15.16.- Dispute Resolution
Online dispute resolution pursuant to Article 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/
15.17.- Language
The language in which this contract will be formalized is Spanish.
